REFUND POLICY / CANCELLATION
protimjoy.com is committed to providing each customer with exceptional service.
The nature of digital media means that once you have downloaded courses, plugins or themes, or any other digital materials there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need a maximum of 7 business days to fix it after the refund request. Otherwise, we will make a refund within 10 business days when you submitted the refund request.
Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Or send an email to [email protected]
Call: 8801764534849 (11am to 6pm)
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.